![]() ![]() What if value remains on the card after it has expired? The card expires as per the date indicated on the front of your card. However, some merchants may not be able to do this. If the purchase amount is greater than the available balance on your card, please tell the cashier that you would prefer to pay with the remaining balance of your Awards2Go Card first, and then pay the difference with another form of payment. ![]() If you have sufficient funds to cover the purchase please call the Customer Service Center at 1-80 (8am – 12 midnight EST, 7 days a week).If your card has been declined, you will need to check your available balance. Hotels and car rental agencies may check to see whether your card has sufficient value to cover incidental charges, up to 15% over and above the total bill. Restaurants, taxis, nail salons and beauty parlors may check to see whether your card has sufficient value for a tip of up to 20% over and above of the total bill. Some merchants may require payment for the remaining balance in cash. ![]() Once that is complete please arrange to pay the difference using another payment method. If allowed, you must first tell the merchant to charge only the exact amount of funds available on your Award2Go Card. Please check with your merchant first to ensure they allow split transactions. If your card does not have enough money, we recommend that you tell the merchant you would like to conduct a split transaction. You can check your card balance anytime at or by calling the Customer Service Center at 1-80 What happens if I’m not sure if my card has enough value to make a purchase? There is a $5.00 Card Replacement/Lost Stolen Fee that is deducted from the card balance unless prohibited by law. Proof of purchase is required for all applicable replacement requests. If your card had been previously registered, we will verify your details and issue a replacement. What if my card is lost or stolen?Īs soon as you discover your card is missing, call our Customer Service Center at 1-80 and your card will be canceled. No, these are single load cards and cannot be refilled. For specific restrictions, limitations and other details, please consult your issuer or visit Can I add more money to my card? You must notify your financial institution immediately of any unauthorized use. *Visa’s Zero Liability Policy covers U.S.-issued cards and does not apply to certain commercial card transactions, or any transactions not processed by Visa. phone transactions and internet transactions) the Merchant verifies that the name of the purchaser is the same as the name registered to the card. When purchases are made where you are not present (i.e. Personalized cards purchased on the web have already been registered by the purchaser in the name that appears on the cardholder record. This includes easy replacement of cards which are lost or stolen. By registering your card, you are automatically provided with the full security benefits of the Visa Zero Liability policy*. Registration is highly recommended even if you are not planning to make online purchases. All you have to do prior to using the card online is register the card in your name. Most definitely! Your card is welcome wherever Visa debit cards are accepted within U.S. Can I use my card to make purchases online? No, the cards can only be used for purchases with no cash back privileges. No, the cards can only be used for purchases. You will be asked to sign the sales receipt. You may use your Card without a PIN by selecting “credit” when prompted. Your PIN is the last 4 digits of your Card number. Selecting “debit” will prompt you for a PIN. When making a purchase at the merchant terminal when prompted to select between “credit” and “debit”, you may select either option. How do I use my card to make purchases at retail locations? and District of Columbia wherever Visa debit cards are accepted, including internet purchases. Where can I use it?Īwards2Go Cards may be used only at merchants in the U.S. Unlike a credit card, you do not receive any bills – the amount of each purchase is simply debited from the remaining balance on the card. The amount you can spend is limited to the total value on the card when it was purchased. Frequently Asked Questions Is it a credit card? ![]()
0 Comments
Leave a Reply. |
AuthorWrite something about yourself. No need to be fancy, just an overview. ArchivesCategories |